I had a mixed experience during my stay at the Beijing International Hotel. On the positive side, the location is absolutely fantastic, making it easy to explore nearby landmarks like Tiananmen Square. The room was comfortable, though a bit dated. However, I encountered significant issues with staff service, as many were not fluent in English and were unhelpful when I had inquiries. Overall, while the hotel has its strengths, the service left much to be desired.
Rooms
7.0
My room was generally clean and comfortable, but it felt somewhat dated and could use a renovation.
Service
5.0
I found the staff to be quite rude and often unresponsive to my requests, which was disappointing. However, one staff member in the club lounge, Ms. Karina, stood out for her helpfulness.
Location
9.0
The location was probably the best in town, conveniently close to major attractions and shopping areas.
Dining
6.0
The buffet breakfast had limited choices but was complemented by fresh, delicious fruits. Dining experiences varied; the self-service cafe was enjoyable, while the revolving restaurant was less impressive.
Facilities
7.0
Facilities include room service and laundry, but I found the dining options to be quite expensive and lacking in variety.
Walter
United States of America,
January
2025
6.8/10
I had a somewhat mixed experience at the Beijing International Hotel. While the location is fantastic, close to major attractions like Tiananmen Square, the service left much to be desired. I encountered issues with the dining experience, especially with miscommunication regarding payments and the standard of food at the revolving restaurant. Overall, my stay was comfortable but there are significant areas that need improvement.
Rooms
6.0
The room was spacious and clean, but it had a bit of a stale cigarette smell. The bed was comfortable, which was a plus.
Service
5.0
The staff were generally courteous, but they had trouble with English which led to misunderstandings during my dining experiences. I felt that the hotel management could have handled issues more professionally.
Location
9.0
The location was excellent, being in the heart of the financial district and in close proximity to key tourist sites. Transport connections were also very convenient.
Dining
5.0
Dining was a letdown. The breakfast selection was fine, but the buffet options were limited. The service was confusing, especially at the revolving restaurant where I had a frustrating experience with the billing.
Facilities
5.0
Facilities offered included room service and laundry, but the overall experience was marred by poor service and inconsistent standards.
Jonathan
United States of America,
January
2025
5.0/10
My stay at the Beijing International Hotel had its ups and downs. The location was fantastic, placing me within walking distance to key attractions like Tiananmen Square and the Forbidden City. However, I faced some issues with cleanliness and the staff's English proficiency. Nonetheless, the breakfast options were impressive and quite satisfying.
Rooms
8.0
The room was spacious and comfortable, but I noticed some areas that needed renovation. It had a mini fridge and tea/coffee making facilities, which I appreciated.
Service
6.0
The staff were generally attentive, though I had some difficulties with communication since not many spoke English well. It made some requests a bit complicated.
Location
9.0
I loved the location, which was right in the financial district and close to important tourist spots. I could easily walk to many attractions.
Dining
7.0
The breakfast buffet offered a great variety of both Chinese and Western options, which I really enjoyed. However, I found some of the dining prices a bit high for the quality.
Facilities
6.0
The hotel offered standard facilities like room service and housekeeping, but I found the WiFi quite slow and unreliable.
David
United States of America,
December
2024
7.2/10
My stay at the Beijing International Hotel had its highs and lows. The location was great for accessing public transport and nearby attractions, but the service and dining options left much to be desired. While I enjoyed the spaciousness of my room, the dated decor and cleanliness were a concern. Overall, it was a decent experience, but not without significant issues.
Rooms
6.0
My room was spacious and had good amenities like tea-making facilities and a safe, but it felt dated and had dirty carpets that made walking uncomfortable. I noticed a strong smell, too.
Service
5.0
The staff was often distracted, and their limited English made it hard to get help. I even had trouble with the WiFi during my stay, and the reception staff didn't seem interested in addressing my issues.
Location
8.0
The hotel is ideally located just a short walk from Tiananmen Square and the Forbidden City, which was great for sightseeing. However, there are very few dining options nearby.
Dining
5.0
I found the food in the hotel's restaurants to be overpriced and of poor quality, especially the revolving restaurant experience. The buffet was just fine but nothing special.
Facilities
7.0
The hotel had good facilities, including a decent pool for swimming, which was a highlight of my stay. However, the dining options were limited and I wasn't able to charge meals to my room, which was inconvenient.
Jon
United States of America,
October
2024
5.0/10
I had a pleasant stay at Beijing International Hotel, especially enjoying the convenient location near the subway and key attractions like Tiananmen Square. While the hotel is undergoing renovations and some areas feel dated, the comfortable bed and the amazing pool were highlights of my visit. However, I did find the staff's English proficiency lacking, which made communication difficult at times.
Rooms
7.0
The room I stayed in was spacious and clean, but a bit dated and dark. The view of the courtyard garden was lovely. I did appreciate having amenities like a tea/coffee maker and a small fridge.
Service
5.0
The staff was generally friendly, but their limited English skills made it challenging to get assistance when needed. At times, they seemed more focused on personal interactions rather than helping guests.
Location
8.0
The hotel's location is great, being just a block away from the Beijing Railway Station and close to the subway. It's also within walking distance to major attractions, which I appreciated during my stay.
Dining
8.0
Dining options at the hotel were solid, with a good breakfast buffet featuring a mix of Chinese and western dishes. The revolving restaurant was a unique experience and the room service was decent, though the menu was somewhat limited.
Facilities
7.0
The facilities were impressive, particularly the pool which is great for lap swimming, and the gym was quiet and well-maintained. However, I did feel some areas like the lobby were lacking atmosphere.